Using AI + SMS we have a conversation with your customers to generate feedback and reviews.
1) First is to make sure we are a good fit, which we will do on the upcoming call.
2) Second, we build a custom integration with your CRM.
Note: If your CRM doesn't have open API/ Webhooks capability we will create a form that your team can use to submit completed jobs for feedback/reviews.
Our process is based on using behavior psychology to increase engagement in a conversation with your customers, so they are more likely (70% higher conversion rate) to leave feedback/reviews.
When you get an unsolicited automated text, it is basically spam. No one likes to feel spammed.
So normal automated text review requests get ignored.
Yes - Everything we do is transparent.
You can see the entire message history with the customer.
There is a pipeline that customers go through so you can see where anyone is in the process.
Yes - if your customer replies in Spanish, for example, AI will continue the conversation in Spanish.
What Results Can I Expect?
Our clients are generating feedback and on average 3 reviews per week.
Of course this is influenced by the number of jobs you are completing per week.
We like to keep things simple.
There is a one time setup of $1497 to build, customize, and connect our AI process for your business.
Each review generated is $20.
You only pay for a review once we SEE the review is posted on your Google Business Profile.